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Keys to innovate: Customer Experience (CX), UX Research and Design for Emotion

A Deep CX Analysis = Intelligent Business.

We are researchers on the Emotional Design field. We work with Design for Emotion, Physical and Affective Computing, UX/CX Strategy, Cognitive Science, Neuroscience, Information Architecture and Strategic Communication.

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Posmo

Senior Consultants for the improvement of the experience of use for products and services.

We are International Speakers and Teachers with more than 10 years of experience in the CX/UX world and development of products and services.

We represent to the IDF in South America and in Chile, positions in which we were selected by our commitment with high-level Design. We also take part actively in the Design and Emotion Society, DRs, CXPA and ICXA.

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Pamela Donoso Oggero

Lead Customer Experience (CX) & Content Manager.

Journalist, Graduated in communications and Diploma in Digital Communication. Her speciality are digital environments and tools. Wide experience in corporate area of the private and public sector. Customer Experience Analyst (CX) and User Experience (UX).

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Alexis Brantes

UX Strategist & Emotion Researcher

(Specialist) Master in Neuroscience, Spain. Graduate Interaction Design & Physical Computing. BA Integral Design. He leads the UX team for development of physical and digital interactions with focus on the human behavior and neurobiology of the emotions applied in UCD, CX, HCI, HRI and Design for Emotion.

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Aldo Manetti

Advisory Board member on HCI and Virtual Reality 360º

Graduate Interaction Design & Physical Computing. BA in Graphic Design and Multimedia Communication.
Founder of EfectoWOW. More than 10 years on cutting-edge technologies. Lead of development of projects in Virtual Reality 360º & Immersive Experiences.

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Marco Van Hout

Advisory Board member at Emotion-Driven & Service Design

Lead Design & Research on Amsterdam MediaLAB, Co-founder of SusaGroup and Board Member of The International Design & Emotion Society. Speaker, trainer, lecturer, UX evangelist. Passionate design lead and researcher with over 15 years of experience

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Diego López Castan

UX Designer & Researcher

Systems Engineer specialized in UX consulting. More than 18 years of experience in the field of technology and from last 10 years he is dedicated to the research, experimentation and education of the User Experience (UX) as a discipline. He was part of several IT teams in industries of different fields: Insurance, Technology, E-commerce and Telecommunications.

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Posmo TRIAD MODEL

As Consultants and Researchers we have developed a unique model to work with companies, which centres on the optimization of resources and team management with focus on the real users of the products and services of the companies. It contemplates a Return of Investment UX in a clear, reliable and secure Roadmap.

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Our Strategic Partners:

The Best teams from

Colombia > Argentina > Ecuador > Chile.

Colombia:


Argentina

Ecuador

Chile:

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Memberships

You can’t practise passion for anything if you don’t compromise to contribute to its development.

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